Shipping policy

At JUUNOO, we take great care in delivering your order efficiently and safely. Please review the details below regarding our shipping process and your responsibilities as the customer.

📍 Shipping Areas

We currently ship to commercial addresses within the continental United States. For shipments to Alaska, Hawaii, or Canada, please contact us directly for a custom freight quote.

⏱ Lead Times

• A more specific timeline will be provided upon order confirmation. If you have any questions, feel free to call us at 9299302185

🚚 Freight Delivery

• All pods ship via LTL freight with curbside delivery included.

• Inside delivery or white-glove service is not included but may be arranged for an additional fee upon request.

📦 Delivery Requirements

• Customer must ensure the delivery location is accessible for freight trucks.

• Upon delivery, please inspect the goods immediately. If there is visible damage, note this on the delivery paperwork and notify us within 48 hours with photos and a written report.

• If delivery is delayed due to site inaccessibility, missed appointment, re-delivery or storage fees may apply.

💵 Shipping Costs

• You’ll receive a shipping quote during checkout or as part of your order confirmation.
  

⚠️ Important Notes

• Title and risk of loss transfer to the customer upon delivery at the agreed location.

• If a shipment cannot be accepted at the time of delivery, the customer is responsible for all resulting storage, handling, and re-delivery fees.